R11.2 The process of applying root cause analysis to problems.
• define the problem
• collect data relating to the problem
• identify what caused the problem
• prioritise the causes
• identify solutions to the underlying problem
• implement the change
• monitor and sustain
Links to Learning Outcomes |
Links to Assessment criteria |
|
|---|---|---|
Anonymous Assessment - Learners assess an anonymous piece of work containing deliberate mistakes against given success criteria.