2.11 Sources of knowledge
2.11.1 Know and understand sources of knowledge:
• literature: textbooks, manuals, supplier literature
• professionals: conferences, managers, colleagues
• websites: wikis, blogs, forums
• media: social media, podcast, video
• observation: dashboards, inspection
2.11.2 Reliability and validity of sources:
• factors:
o bias/subjectivity
o evidence/expertise
o publication date
• corroboration from other sources.
2.11.3 Make judgements about the relationships between the sources of knowledge and the factors that impact reliability and validity
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