Week 9

2.18 Understand the purpose of remote access and its application within digital support

• Purpose:

o facilitates work from a remote location using network resources as if connected to a physical network or a choice of multiple networks (for example, facilitates working from home due to office closure as part of a BCP).

• Applications:

o desktop sharing

o remote support (for example, fault diagnosis, remote correction of user issues)

o off-site working.

2.19 Understand the role and configuration factors of a VPN in securing remote access and remote support to protect data

• Role:

o encrypts network traffic

o masks IP address to increase privacy.

• Configuration factors:

o settings

o client configurations

o server configurations

o port and security protocols (for example, TLS, SSL)

o encryption setting and certificates

o authentication.

2.20 Understand the process of configuring a simple VPN

• Configuration of the VPN server:

o enabling the VPN service

o configuring IP address and DNS hostnames of the VPN interface

o managing user access including authentication and permissions.

• Configuration of the client device:

o creating the connection

o setting the destination IP address and fully qualified domain name (FQDN)

o setting permissions and conditions.

Last Updated
2026-07-13 15:28:10