2.4 Operating systems, i.e.: • single user/multiuser • single processor/multiprocessor • off the shelf/open source/bespoke • Functions • Benefits and limitations
2.5 Communication methods, i.e.: • SMS • email • messaging software • social networking/social media • VoIP • personal assistants (e.g. Siri, Cortana) • teleconference • video conference • cellular/satellite • instant messaging • characteristics • purpose • advantages and disadvantages
2.6 Software troubleshooting, i.e.: • common faults (i.e. unexpected software behaviour, software freeze, unexpected rebooting) • troubleshooting tools to investigate a problem (i.e. logs, installable tools, baselines) • documentation (i.e. types of documentation)
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Anonymous Assessment - Learners assess an anonymous piece of work containing deliberate mistakes against given success criteria.