Week 5

P2.5 The relation and interaction between digital support services and technical and non-technical

managers:

• providing direction, support and route for escalation

• written progress reports

• escalation of issues through a support ticketing system or via email

• verbal updates on progress

• presentation given for a project proposal

English and Maths

English

Stretch and Challenge

Homework

Equality and Diversity Calendar

How to's

Links to Learning Outcomes		Links to Assessment Criteria

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