Week 5

3.5 Understand and be able to demonstrate the process of critical

thinking and the application of evaluation techniques and tools

• Process of critical thinking:

o identification of relevant information:

– different arguments, views and opinions

o analysis of identified information:

– identify types of bias and objectivity

– understand links between information and data

o selection of relevant evaluation techniques and tools

o evaluation of findings and drawing of conclusions

o recording of conclusions.

• Evaluation techniques:

o formative evaluation

o summative evaluation

o qualitative (for example, interviews, observations, workshops)

o quantitative (for example, experiments, surveys, statistical

analysis) benchmarking

o corroboration:

– cross-referencing

o triangulation.

• Evaluation tools:

o gap analysis

o KPI analysis

o score cards

o observation reports

o user diaries

o scenario mapping

o self-assessment frameworks

o maturity assessments.

• Apply the process of critical thinking to meet requirements:

o identify relevant information

o analyse the information

o select and apply appropriate evaluation techniques and tools

o evaluate findings

o logically organise and record conclusions.

• Select and apply techniques and tools to support evaluation in a

digital infrastructure context:

o identify and clarify the parameters of the evaluation

o select appropriate techniques and tools to support the evaluation

o apply the selected techniques and use the appropriate tools to

support the evaluation

o record the findings of the evaluation for the requirement.

(E1, E3, E4, M5, M6, M8, D2, D3, D4)

Last Updated
2025-06-05 14:30:30