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Sources of knowledge:
· reliable and unreliable e.g. internet and search engines, academic papers and peers Evaluation techniques
e.g. objective ways of evaluation such as gap analysis, maturity assessments
Communication methods including the use of incident and request management systems to record requirements and progress, and sharing knowledge via appropriate enterprise social media, knowledge bases, wikis, blogs and community forums
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Identify (up to three) sources, such as Google, stack overflow, Wikipedia, and assess their reliability Demonstrate the validity and appropriateness of the information and its legitimate use Corroborate across multiple sources e.g. cross referencing Search for information relevant to a topic or scenarios e.g. explore the future of the digital economy, identify trends in Big Data and key digital action initiatives using various future scenarios, to establish the scope of digital opportunities, a variety of digital channels Select and use techniques and tools to aid evaluation e.g. formative, summative, observation, user diaries, conclusions, and recommendations Compare options, appraise and recommend actions to ensure reliability of source Identify and understand bias e.g. materials written by a particular developer such as Microsoft in the context of software and operating systems Demonstrate critical thinking e.g. triangulation /evaluation of sources to make the best use of digital technologies.
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