3.2 Understand the factors of reliability and validity to be applied to
legitimise the use of sources of knowledge
• Industry-certified accreditation (for example, Cisco certified network
associate (CCNA1), Microsoft technology associate (MTA), network
fundamentals).
• Appropriateness.
• Evidence-based:
o citations.
• Relevant context.
• Credibility of author:
o affiliated to specific bodies (for example, government,
industry regulators)
o reputation
o experience (for example relevant qualification in subject).
• Target audience – produced with specific audience requirements
taken into consideration (for example use of technical/non-technical
terminology).
• Publication:
o version (for example use of the current version)
o date of publication (for example if the content is outdated).
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